Shipping & Returns

Thank you for your purchase!

We hope that you are satisfied with your purchase, but if for any reason you are not, please let us know. As a food product, we cannot accept returns for health and safety reasons. However, we want to ensure that you have a positive experience with our company and will do our best to resolve any issues to your satisfaction.

If you have any questions or concerns, please don't hesitate to contact us. Thank you for your understanding.

You can always contact us for any return question at syrupshop001@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us syrupshop001@gmail.com.